An innovative one-of-kind solution

Associations, Groups & NGOs

Access to multiple levels of care

Worldwide scope

Satisfactory member experience


StandbyMD is a unique worldwide on-demand directional care program for outpatient services. It is the first comprehensive cost-effective solution that allows you to significantly reduce your outpatient net-paid claims while providing your members with high-quality medical assistance and personalized services.

We use a unique risk assessment algorithm to triage patients according to their symptoms, profiles and location. Based on their information and specific situation, they are immediately referred to the most appropriate level of care.


StandbyMD’s approach allows your members to access multiple levels of personalized care including:
  • Teleconsultations for eligible cases
  • A network of visiting physicians
  • In-network clinics
  • In-network ERs only if medically necessary

StandbyMD is the best choice to provide adequate treatment by keeping your members away from the ER and providing high quality care at a lower cost. StandbyMD services need to be activated at the very first moment that your members feel the need for medical assistance.



For minor ailments including cold, mild allergies, UTI, bladder infection and sinusitis, your member can speak with a doctor over the phone.
House call visits

House call visits

In situations where your member must be seen by a doctor, StandbyMD can recommend visiting physicians who can consult at the patient’s location.


StandbyMD uses a wide network of clinics and urgent care centers where your member can be referred to a doctor in a timely fashion.
ER visits

ER visits

For critical cases only, StandbyMD may refer your members who need emergency care to the nearest location.


StandbyMD uses a worldwide network of providers and partners who offer high-quality care at preferred rates with direct billing solutions, minimizing the likelihood of your members paying out-of-pocket.
Quick and seamless access to healthcare is available 24 hours a day and 7 days a week, across all time zones.

You and your members benefit from:

  • One dependable global supplier
  • Streamlined processes
  • Consistent high quality standards

Countries where StandbyMD services were provided since 2017

Time for more than a single care solution…
Time for StandbyMD

Contact us for a customized estimation and full information about all of our services.